Delivery & Refunds
Last updated: September 2026
A quick summary - see the full Shipping Policy and Refund Policy pages for complete detail.
Delivery, at a glance
- We deliver UK-wide. Your delivery fee is shown at checkout before you pay.
- Orders are dispatched within a few business days; delivery then takes a few more.
- You’ll get a dispatch confirmation email once your order’s on its way.
Refunds, at a glance
- Damaged, faulty, or wrong item? Contact us within 7 days with a photo - we’ll send a replacement or a full refund.
- Changed your mind? Only possible while the package is still sealed and unopened, since these are food items - contact us within 14 days of delivery.
- Cancelling an order? Free any time before it’s dispatched.
- Approved refunds go back to your original payment method within 5–10 business days.
Questions? hello@honeybitestreats.com